# Terms of use — Satya Yoga by Jess ## 1. Purpose, scope and acceptance These terms of use govern access to and use of the Satya Yoga by Jess website and progressive web app. They apply to visitors and account holders. Public pages, including schedules and prices, can be viewed freely. Viewing them does not imply acceptance of these terms. Creating an account and using authenticated features requires express acceptance of the version then in force. The date and version accepted must be capable of being established. Where a material change affects users' rights or obligations, renewed acceptance is requested before continuing to use the affected features. Silence, inactivity or continued viewing of public pages does not constitute acceptance of such a change. These terms set out the rules for using the service. They are separate from the terms of sale governing bookings and payments. Accepting them does not constitute consent to the processing of health data, optional emails or consent-based trackers. Each of those choices is collected separately where required. The service is available from age 16. For anyone aged 16 or 17, creating an account and booking a class requires prior authorisation from a legal representative. For users aged 16 or 17, Jess checks prior written authorisation from the legal representative before providing a personal invitation to create the account. The invitation is tied to the student's email address and date of birth, is valid for seven days and can be used only once. Without valid authorisation, the account cannot be activated and no new booking can be made. If authorisation is revoked, new verified authorisation and a new invitation are required to resume these operations before adulthood. Public pages remain accessible. This procedure does not create a parental account or grant access to the health questionnaire. It does not constitute consent to health data processing, which remains optional and requires a separate choice. From age 18, parental authorisation is no longer a condition of access to the service. ## 2. Access, account and credentials Public schedules and prices can be viewed without an account. A personal account is required to book a class and use the customer area. Users provide accurate essential information and maintain an accessible email address. Credentials, sign-in links and sessions are personal and must not be shared. Users promptly report suspected misuse of their account and use the security measures provided. Satya Yoga by Jess may temporarily suspend account access in the event of a security risk or suspected fraud. The measure must be proportionate and the user is informed where this is possible without compromising necessary checks. Administrative access is reserved exclusively for expressly authorised persons. The precautions expected of users do not remove Satya Yoga by Jess's own obligations to protect the service and data. ## 3. Permitted and prohibited use The service may be used to view information provided by Satya Yoga by Jess, manage one's own account and make one's own bookings. Impersonating another person, using someone else's account, making fraudulent bookings, payments or credit movements, attempting to access others' accounts, data or administrative areas, disrupting the service, introducing malicious software or bypassing protective measures is prohibited. Mass automated extraction is prohibited where it disrupts the service or infringes the rights of Satya Yoga by Jess or third parties. Forms and contact channels must not be used to send unlawful, threatening, abusive, misleading or advertising content. In the event of a breach, Satya Yoga by Jess may take a measure proportionate to its nature and seriousness, such as a warning, restriction or temporary suspension. Immediate action may be taken where necessary to protect people, data or the service. The user is informed of the reason and may contact Satya Yoga by Jess, unless disclosure is temporarily incompatible with a check, investigation or legal obligation. Suspension must not be arbitrary. ## 4. Availability, maintenance and changes Satya Yoga by Jess takes reasonable steps to keep the website and progressive web app accessible, without guaranteeing permanent, uninterrupted or error-free availability. Interruptions may be necessary for maintenance, updates, security measures, technical incidents or a provider's unavailability. Planned maintenance is announced in advance where reasonably possible. Urgent work may be carried out without notice where necessary to protect the service or data. Features may evolve, but this does not allow the arbitrary removal of an acquired right, confirmed booking, valid credit or proof of payment. Changes to prices or rules on bookings, cancellations, credits or refunds are governed by the terms of sale and applicable information, rather than a simple technical change to these terms of use. Where an incident affects an important operation, users may contact Satya Yoga by Jess so that the situation can be checked and, where necessary, corrected. The service depends in particular on technical providers such as Vercel, Supabase, Stripe, Resend and Google. This dependence removes neither Satya Yoga by Jess's obligations nor users' legal rights. ## 5. Content and intellectual property Text, photographs, videos, graphics, logos, visual identity and other website and progressive web app elements remain protected by the intellectual property rights applicable to them. Viewing them transfers no ownership to the user. Users may view content for personal use and share a link to a public page. Unless an exception provided by law applies, reproduction, adaptation or public or commercial exploitation requires the rights holder's prior permission. Third-party content remains subject to its owners' rights and terms. Users may upload as an avatar only an image they are authorised to use. They retain their rights and grant Satya Yoga by Jess only the limited technical permission needed to store, resize and display it in the service's designated private areas. The avatar may not be reused for communications, advertising or social media without separate express authorisation. ## 6. Nature of classes, health and safe practice Satya Yoga by Jess yoga classes are a wellbeing and movement activity. They provide neither diagnosis nor medical treatment and include no promise of a cure or result. Website information and advice given during a class do not replace advice from a healthcare professional. Students respect their limits, follow instructions, immediately report pain or feeling unwell and stop the movement concerned. If unsure of their ability to practise, they are encouraged to seek appropriate medical advice. Jess may suggest an adaptation, advise against a movement or stop a student's practice where an immediate safety measure appears necessary, without making a diagnosis. The online health questionnaire remains optional. It requires separate explicit consent, and declining it does not prevent booking. Students may prefer a discreet oral discussion limited to useful precautions, without automatic transcription into their profile. A complete medical history is not required. The website and its forms must never be used to report a medical emergency. In France, contact the appropriate emergency services, including 15 or 112. The precautions expected of students do not remove Jess's obligation to provide attentive, suitable teaching. ## 7. Links and third-party services External links lead to independent services governed by their own terms. Satya Yoga by Jess cannot guarantee at all times the content of sites it does not control, but reasonably checks the links it selects and removes or corrects a problematic link when aware of it. No general exclusion of liability applies to a manifestly unlawful or misleading link deliberately maintained. Google sign-in remains optional: email and password or magic-link sign-in remain available alternatives. Online payment through Stripe remains optional where the advertised on-site methods are available. Commercial payment conditions are governed by the terms of sale. Vercel, Supabase and Resend act as Satya Yoga by Jess's technical providers. Their involvement does not automatically create an additional direct contract between the student and each provider. Their use, purposes and possible data transfers are described in the privacy policy. A third-party service outage does not extinguish a confirmed booking, valid credit, proof of payment or the user's legal remedies. ## 8. Respective responsibilities Satya Yoga by Jess is responsible, under applicable law, for proven breaches of its obligations concerning the digital service and class supervision. Nothing in these terms removes or reduces students' rights in the event of fault, improper performance, bodily injury, a data protection breach or violation of a mandatory legal obligation. The physical effort inherent in yoga is not a waiver of the right to bring a claim where harm results from fault or unsuitable supervision. Users are responsible only for consequences directly caused by their own proven fault, including fraud or deliberate interference with the service. They are not automatically responsible for a fraudulent operation made through their account where they have committed no fault. Everyone takes reasonable care of their belongings, without excluding applicable liability for loss or damage attributable to Jess. Where force majeure as defined by law temporarily prevents an obligation from being performed, performance may be suspended for the duration of the impediment. Satya Yoga by Jess informs those affected and limits the consequences where reasonably possible. Commercial consequences of a cancelled class or affected payment are governed by the terms of sale. ## 9. Duration and account closure These terms apply to authenticated areas from acceptance until account closure, without a minimum commitment period or subscription. Rules for public pages apply while they are viewed. Users may request account closure free of charge without giving a reason. Future bookings must first be cancelled or otherwise resolved under the terms of sale, without preventing users from directly exercising their personal data rights. Closure does not extinguish an outstanding credit, refund, complaint or other right. Invoices, payment evidence and other mandatory records remain separately retained for their applicable periods. After two years of inactivity, Satya Yoga by Jess sends a warning 60 days before the deadline, then deletes optional data and closes the account where no right remains to be protected. Otherwise, only the information strictly necessary for the outstanding right or obligation is retained. For serious or repeated breaches, Satya Yoga by Jess may terminate access after a warning and a reasonable period to remedy the situation. Immediate closure is possible only where necessary for security, fraud prevention, the protection of others or compliance with the law. Reasons are given and may be challenged by contacting Satya Yoga by Jess. Commercial rights already acquired are not arbitrarily removed. Provisions which by their nature remain necessary after closure, including intellectual property, evidence, liability and dispute resolution provisions, continue to apply. ## 10. Contact, applicable law and resolving difficulties For questions or complaints about the website, account or services, users may contact Satya Yoga by Jess electronically using the professional contact details in the legal notice. An ordinary question does not systematically require registered post. If a difficulty arises, the parties are encouraged to seek an amicable solution first. This does not remove users' rights, prevent them from bringing proceedings before a competent court or suspend applicable deadlines, unless the law or an agreement expressly producing that effect provides otherwise. After a prior written complaint remains unresolved, consumers may refer the matter free of charge to Satya Yoga by Jess's consumer mediator: Centre de la Médiation de la Consommation des Conciliateurs de Justice (CM2C), 49 rue de Ponthieu, 75008 Paris, France. Website: [www.cm2c.net](https://www.cm2c.net/); [referral procedure](https://www.cm2c.net/comment-nous-saisir.php). Mediation remains optional. No provision requires consumers to use mediation before bringing court proceedings. These terms are governed by French law, without depriving consumers residing in another country of mandatory protections applicable to them. Disputes fall within the jurisdiction determined by applicable legal rules. No commercial court, mandatory arbitration or exclusive court at Satya Yoga by Jess's place of business is imposed on consumers. Electronic records retained under applicable rules may help establish the operations performed, without preventing users from challenging their accuracy or significance by any lawful means. If a provision becomes invalid or inapplicable, the remaining provisions continue to apply where they can stand independently. English and Italian translations may not reduce the rights recognised by the French version.